Return and Refund Policy

At NYSALES, customer satisfaction is important to us. We offer a 30-day return period from the date you receive your order.

1. Return Eligibility

Customers may request a return within 30 days of receiving their order. To initiate a return, please contact our customer service team using the contact information provided below.

Please contact us for return instructions before sending any item back.

2. How to Request a Return

To request a return, please contact us with your order number and the reason for your return.

Email: contact@nysales.shop
Phone: +1 986-210-1955

Our team will provide instructions for completing the return process.

3. Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your refund is approved, it will be processed to your original payment method. The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.

4. Return Shipping

Please contact our customer service team for instructions regarding return shipping before sending your item back.

5. Contact Information

If you have any questions about our Return and Refund Policy, please contact us:

Store Name: NYSALES
Email: contact@nysales.shop
Phone: +1 986-210-1955

Business Address:
Suite 6560, Unit 3A, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX

US Warehouse:
30 N Gould St #40524, Sheridan, WY 82801